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Missing Carriers - Please Help Us if You Can


The vast majority of insurance carriers and third party administrators (TPA) registered for e-service last fall. When we rolled-out the e-service program on January 14, 2013, we learned that a significant number had not registered. In the last month, we have identified (with the help of our diligent and helpful users), researched, located, and added 161 carriers or TPAs. We continue to receive inquiries about missing names.
Before you contact us about a "missing" name, please double check that the company you are looking for is a "carrier" or "TPA." We have wasted many hours trying to find and register companies that have turned out to be nurse case management companies and prescription management companies. These names came to counsel's attention because an injured worker was contacted by them and some services were offerred or provided. Certainly, the injured worker may think that they are the "insurance company."
My first question for anyone wanting a carrier added is "who is the employer." I then check the compliance coverage databases. I have often been able to find the right company for someone there. We have also had situations in which someone insists that we add a particular carrier, but our research has revealed it is not licensed in Florida. Many phone calls, and much research has been invested only to find that such entity is financially responsible, but that the "adjuster works for" some TPA in Florida. If your information puts you in contact with an adjuster, please ask the question "do you work for carrier _______ or do you work for a TPA?" Knowing the answer will help us.
According to my latest “working list,” the following entities have not registered the data that the OJCC needs to add them to our carrier “drop-down,” the database we are offering for attorneys that are filing petitions for benefits (PFB) and requests for assignment of case number (RACN). Anyone in authority at these companies is encouraged to email me at david.langham@doah.state.fl.us. We need and appreciate your help in reaching these companies and getting them added to the program. 


Public Risk Management of Florida






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